Return Policy
You can return any product that does not fully satisfy you within 20 calendar days from the receipt of the product ordered on our site.
Return shipping costs are your responsibility. Please note that we will not accept returns of damaged products or in the case of non-compliant delivery that is reported to us beyond a reasonable time frame.
Goods must be returned in the same packaging in which they were received, including accessories, manuals, invoices, tags, etc.
Worn, damaged goods or those with removed tags will not be returned.
Products or accessories showing signs of use or damage will not be accepted for returns.
Other personalized, sculpted, modified, or damaged items cannot be returned either.
Returned items remain your responsibility until they are received by us. We strongly advise you to obtain proof of posting when returning.
In case of returning a defective product or a non-compliant delivery, we will offer to make a new delivery in accordance with the order or to cancel your order with a full refund. We may also offer to keep the product with a partial refund.
Before returning an order, please inform us by email and attach a photo of the damaged item. We will get back to you to explain the procedure to follow.